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Contactos

Access your important data, anywhere, any time!

Gestione fácilmente todos sus contactos comerciales con Accloud. El manejo de los contactos es una actividad crítica en los negocios y poder mantenerlos actualizados es crucial. El servicio de primer nivel Accloud le proporcionará a su empresa la ventaja competitiva necesaria para sobresalir.

Nuestro módulo de Contactos está estrechamente integrado con información sobre todos los socios comerciales (proveedores, clientes y contratistas), como así también con otros datos comerciales importantes, estableciendo así la base para un módulo completo de Gestión de Atención al Cliente.

El módulo de Contactos Accloud incluye:

  • Detalles de los contactos
  • Reportes
  • Listas de contactos
  • Asignación de contactos

Customer Relationship Management

Accloud’s Contacts module will help you increase your sales performance, provide superior customer service and enhance your customer relationship management.

Rapid access to centralised customer information and detailed, up-to-date communication history will assist you to foster customer and prospect relationships, close more sales and streamline all customer contact activities.

Accloud’s solution offers consistent and readily available customer and prospect data, allowing you to manage pre-sales activities, perform automated sales processes, deliver consistent customer service, evaluate sales and service successes and identify trends, problems and opportunities.

Benefits at a glance

  • Tight integration with other areas of the system gives you a clear and comprehensive view of the customer
  • Increase revenue and profit by maximising opportunities and retaining high value customers
  • Stay ahead of your competitors with our value-added services
  • Improve your product development and service delivery processes
  • Arm your personnel with in-depth knowledge of the customer’s needs
  • Enhance the customer experience through quick problem resolution
  • Easy access to customer information over and over again

Successful Customer Interaction

The Accloud Contacts module helps you get to know your customers better and includes many features such as activities, history, related contacts, addresses of your customers, and what their relationship is with your competitors. Our flexible database structure allows you to enter whatever information you would like about your customer for your future reference.